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    Frequently asked questions

    What will happen to unpaid orders?

    You will have 48 hours to complete the payment, a reminder email will be sent after 24 hours the order is placed, after 48 hours your order will be cancelled.

    Can I use the coupon again if my order is cancelled?

    Yes, once the order is cancelled, your coupon will be added back to your account and you may use it for your next purchase.

    What Is The Shipping Cost And Speed?

    Ontario - 2 Days Shipping with $10 Flat Fee

    Québec - 2 Days Shipping with $15 Flat Fee

    The Rest of Canada - 3-5 Days Shipping with $20 Flat Fee

    Do You Deliver To My Postal Code?

    We ship all our packages by Canada Post Xpresspost which offers fast shipping everywhere in Canada.

    What If Wrong Address Is Provided?

    It is the responsibility of the buyer to make sure that she or he enters the address correctly at checkout. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.

    If your order is already processing or has already shipped, we can try to reqeust a redirection of the mail, charges will apply. Please contact us for more information.

    We cannot receive returned packages, please ensure the accuracy of the shipping address you provide to us.

    What Payment Methods Do You Accept?

    e-Transfer is the only payment we accept, it is safe and fast. Please click Here to check how to send an e-Transfer.

    Is It Discreet Packaging?

    Of course! We understand the importance of privacy and anonymity when it comes to purchasing poppers. That’s why we use discreet packaging for all our orders. Your products will be shipped in plain, unmarked boxes or envelopes to protect your privacy. The package will not mention the contents, and the return address will not include any information about our company or the products.

    How To Return Products?

    All products are final sale, no returns accepted. However your satisfaction matters to us, please contact us by filling the form, we will try our best to assist you.

    How To Exchange Products?

    Your satisfaction is very important to us, please fill the form with your order number and the reason for exchange, we will try our best to assist you.