FAQ

Of course! We understand the importance of privacy and anonymity when it comes to purchasing adult products. That’s why we use discreet packaging for all our orders. Your products will be shipped in plain, unmarked boxes or envelopes to protect your privacy. The package will not mention the contents, and the return address will not include any information about our company or the products.

It is the responsibility of the buyer to make sure that she or he enters the address correctly at checkout. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.

If your order is already processing or has already shipped, we can try to reqeust a redirection of the mail, charges will apply. Please contact us for more information.

We cannot receive returned packages, please ensure the accuracy of the shipping address you provide to us.

Ontario

• Regular (2–4 days) — $15.00 flat
• Express (1-2 days) — $25.00 flat

Québec

• Regular (2–4 days) — $20.00 flat
• Express (1-2 days) — $30.00 flat

Rest of Canada

• Regular (3–6 days) — $25.00 flat
• Express (2-4 days) — $35.00 flat

Ontario

• Regular (2–4 days) — $15.00 flat
• Express (1-2 days) — $25.00 flat

Québec

• Regular (2–4 days) — $20.00 flat
• Express (1-2 days) — $30.00 flat

Rest of Canada

• Regular (3–6 days) — $25.00 flat
• Express (2-4 days) — $35.00 flat

1. You will get an Email notification with your tracking information when your order is shipped. 
2. You may log into your account page and check your order details.